Privacy Policy

Last Updated: October 24, 2026

At Star Wald Design LLC, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit a contact or project inquiry form, or work with us on a design project.

1. Information We Collect
We may collect personal information that you voluntarily provide through our website, email, or other business communications.
This information may include:

Your name, email address, phone number, and business name.
Information submitted through our contact form or project inquiry form.
Details about your business, design needs, project goals, budget, and timeline.
Information shared during project discussions, including brand assets, website content, images, and other files.
Information necessary to prepare proposals, issue invoices, and manage client projects.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and pages visited. This information may be collected through cookies, website hosting services, analytics tools, or similar technologies, depending on the tools used on our website.

2. How We Use Your Information
We use the information we collect to:

Respond to questions and design service inquiries.
Evaluate project needs and determine whether our services are a good fit.
Prepare and deliver proposals, estimates, and invoices.
Communicate with clients about projects, timelines, feedback, and deliverables.
Provide branding, graphic design, website design, and related services.
Maintain business, accounting, and project records.
Improve our website, services, and visitor experience.
Protect our website and business against fraud, misuse, and security concerns.
Meet applicable legal, tax, and contractual obligations.

We use your information for legitimate business purposes and in accordance with applicable privacy laws.

3. Email Communications
When you submit a contact or project inquiry form, the information you provide may be used to respond to your inquiry by email.
If you become a client, we may use the email address you provide to send proposals, estimates, invoices, contracts, project updates, deliverables, and other communications related to our work together.
We do not use your inquiry information to send unrelated promotional emails unless you have consented where required by law.

4. How We Share Your Information
We do not sell your personal information for money.
We may share information with trusted third-party service providers when necessary to operate our business and provide our services. These providers may include:

Website hosting and form processing services.
Email and file-sharing platforms.
Invoicing, accounting, and payment processing services.
Project management and client communication tools.
Website analytics and security providers.

These services may process personal information on our behalf or according to their own privacy policies.
We may also disclose information when required by law, to comply with legal obligations, or to protect our rights, property, or security.

5. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve performance.
The information collected depends on the website platform, analytics tools, and other services enabled on the site.
You can manage or disable cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled.
If third-party analytics or tracking tools are used, those providers may collect information about your interactions with our website according to their own privacy policies.

6. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, or other external services.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before sharing personal information with them.

7. How We Protect Your Information
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted or stored electronically.

8. How Long We Keep Your Information
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain project and financial records, resolve disputes, and meet applicable legal or contractual obligations.
When information is no longer needed, we take reasonable steps to delete it or securely dispose of it where appropriate.

9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.
You may also have the right to object to or restrict certain processing activities where applicable.
To submit a privacy-related request, please contact us using the information below. We may need to verify your identity before fulfilling certain requests.

10. Children's Privacy
Our website and services are intended for adults and businesses. We do not knowingly collect personal information from children under the age of 13 through our website. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business practices, website tools, or applicable legal requirements.
Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Star Wald Design, LLC
Email: hello@starwalddesign.com
Website: www.starwalddesign.com
Location: North Carolina